Returns & Exchanges
At SLMD Skincare, we want you to feel confident in your skin and your purchase. If a product isn't the right fit for your routine, we offer a 30-day return window for most items to ensure your total satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return and download the pre-paid shipping label provided by our system.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the return label, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing